Shipping policy

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Shipping Policy

Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Times
Estimated delivery times vary depending on your location and shipping carrier:

• United States: 5–15 business days
• Canada: 7–20 business days
• International: 10–30 business days

Please note that delivery times are estimates and may be affected by weather, customs processing, carrier delays, or other circumstances beyond our control.

Shipping Costs
Shipping rates are calculated at checkout based on the destination and selected shipping method. Promotional free shipping offers may be available on qualifying orders.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to update after shipment.

Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping information provided by the customer. If your package appears lost, please contact us and we will do our best to assist.

Incorrect Address Information
Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address provided by the customer may not be eligible for replacement or refund.

Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will review the issue and work toward a resolution.

Questions
If you have any questions regarding shipping, please contact our customer support team through our contact page or email